Privacy Policy

1. Information We Collect

When you visit or make a purchase from our store, we may collect certain information to process your orders and improve your shopping experience. This may include:

Personal Information

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment details (processed securely through payment providers)

Order Information

  • Products purchased

  • Order history

  • Transaction details

Device and Usage Information

  • IP address

  • Browser type

  • Device information

  • Pages visited and time spent on the site

We collect this information when you place an order, create an account, contact customer support, or interact with our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders

  • To provide shipping and delivery services

  • To communicate with you regarding your orders or inquiries

  • To improve our website, products, and services

  • To prevent fraud and maintain security

  • To send updates, promotions, or marketing emails (you can unsubscribe anytime)

We only use your information for legitimate business purposes.

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience. Cookies help us:

  • Remember your preferences

  • Keep items in your cart

  • Analyze website traffic

  • Improve website performance

You can choose to disable cookies through your browser settings, but some features of our website may not function properly.

4. Third-Party Services

We may use trusted third-party services to operate our store effectively. These may include:

  • Payment providers for secure payment processing

  • Shipping and logistics partners for order delivery

  • Analytics services to understand website performance

  • Marketing platforms for promotions and communication

These third parties only receive the information necessary to perform their services and are expected to protect your data.

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. Our website uses secure systems and industry-standard security measures to safeguard your data.

However, no method of internet transmission or electronic storage is completely secure, so we cannot guarantee absolute security.

6. Customer Rights

As a customer, you have certain rights regarding your personal information, including the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal data (where legally permitted)

  • Opt out of marketing communications at any time

If you would like to exercise any of these rights, please contact us using the information below.

7. Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the updated date.

8. Contact Information

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Business Name: Zelorey
Customer Support: Available through our website contact form.